Citrusplants, Lda (hereinafter CITRINA) wants you to become familiar with how your data is collected, used and communicated to third parties because your privacy and the protection of it is central to maintaining a trust.
This Policy describes the type of personal data collected, how they are used, and with whom they are shared. It also describes CITRINA's general practices for dealing with Other Information (eg interests, demographics and use of services) collected through monitoring and analytical tools. We also describe the steps we take to protect information, your choices of access, and how you can contact us about privacy practices.
All your personal information collected will be used to help you make your visit to our website as productive and enjoyable as possible. The guarantee of the confidentiality of the personal data of the users of our website is important for CITRINA.
An identifiable individual is an individual who can be identified, directly or indirectly, by reference in particular to an identification number or one or more specific factors about his or her physical, psychological, mental, economic, cultural or social identity.
We request that you do not give us or reveal particularly protected data through our Website, our Social Networks, or in any other way. But if you tell us any data of this nature, you are consenting and authorizing under your full responsibility that we store and process it in our files for the purposes expressed in this policy or in those that indicate us when communicating the same data.
CITRINA is committed to only processing the personal data strictly necessary to improve your experience of using our website.
3.1.1Personal Data submitted by the user:
We collect Personal Data when it is submitted directly to our website, such as when you register a job application on the page that we have dedicated for that purpose, or when you submit a generic contact form. Personal data submitted may include your name, address, telephone number, e-mail address, date of birth, country of residence, city / locality, Nationality, Qualifications, Professional Experience; Current Professional Status. Level of competence according to the Common European Framework of Reference for Languages, At-Large Teaching Institutions, Attendance Courses, date of completion and evaluation obtained.
Other information is any information that is not intended to disclose your specific identity, such as browser information, usage data, information collected through cookies and other technologies, demographic information, geolocation data obtained with your consent, if required by applicable law.
CITRINA guarantees that your personal data are treated only for the purposes that have been communicated to you and are not used for any other purpose. Thus, we treat your personal data to guarantee the quality of the service that we provide you and to be able to respond better to your needs.
All of your personal information collected will be used to help you make your visit to our website as productive and enjoyable as possible, including: processing a job application; processing a contact request; measure interactions with specific website pages; provide customer support; improve the interface of our website, so that its navigation is intuitive and satisfactory.
To make your experience more interesting and personalized, we may use any of the Personal Data and Other Information collected so that the content of the website reflects the preference of its users, for example through our blog, presenting posts with content relevant to visitors, taking into account the habits of navigation in the website.
In our website, you can interact with us in several ways, by email, contact form or application. We may also use your information (including a telephone number and email address you have provided for this purpose) to contact you to respond to your comments, inquiries, or requests.
Under the data protection legislation in force in the European Union (the General Data Protection Regulation) the use of personal data must be justified under at least one legal basis for the processing of personal data. You can consult the explanation of the scope of each of these grounds. *
The legal basis applicable to the collection and use of your personal data for customer service and marketing purposes is your consent.
*LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA:
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal information.
While data transmission over the internet or website cannot guarantee complete intrusion safety, we and our service providers and business partners make every effort to implement and maintain physical, electronic, and procedural safeguards to personal data in accordance with the applicable data protection requirements. Among others, we have implemented the following:
Restricted personal access to your personal data based on the criterion of "need to know" and only within the scope of the purposes communicated;
We retain your data only for as long as is necessary for the purpose for which it was collected.
Once the maximum period of conservation has been reached, your personal data will be irrevocably anonymised (anonymised data may be preserved) or destroyed in a secure way.
You may at any time change or withdraw your consent, with effect for the future.
The consent granted to CITRINA can be withdrawn by contacting the telephone number (+351) 966 983 779 or by email shop@citrina-plants.
If you have any questions regarding our use of your personal data, you should first contact us.
Subject to certain conditions, you may have the right to request us to:
Their exercise of these rights is subject to certain exceptions intended to safeguard the public interest (prevention or detection of crimes) or our interest (maintaining professional secrecy).
If you remain dissatisfied, you have the right to submit a complaint directly to the National Data Protection Commission.
Personal data shall be preserved only for the period necessary for the purposes for which it was collected or processed, and compliance with all applicable legal rules on archiving is ensured.